Support Resources

Trimech Technical Support

Need help with your software or hardware? Get fast answers from the TriMech Certified Technical Support team and resolve issues quickly so you can keep working without disruption.

Online Client Portal

Raise, respond, and review your support tickets with ease using our online ticketing portal.

Call Us

Our support engineers are available by phone between 8am - 5:30pm, Monday to Friday.

Email Us

Email our support team during office hours with your technical questions and get the help you need.

Technical Support from TriMech Enterprise
TriMech Advantage

Benefits of Enterprise Support

  • We act as your own in-house Software Systems Manager – but without adding to your headcount.
  • We anticipate problems before they occur ensuring you’re getting the full potential from your investment.
  • Access a wealth of knowledge across all leading CAD, CAE and PLM systems.
  • Telephone, web conference and remote access support delivered promptly.
  • Reduce your costs and improve efficiency by using our experts.

Ultimately, TriMech helps to manage your systems in a cost-effective and convenient way, making sure you’re using your software and engineering systems to their maximum potential.

Latest Technical Content from our Blog

CATIA Dymola Licensing Options

Tech Tips: Creating and Analysing CATIA Multibody Models with Dymola

Creating and analyzing multibody models in Dymola using the CATIA Multibody Library is a great way to simulate mechanical assemblies and understand their behavior under different conditions. In this article, we will learn crucial information on making the most of integrating the CATIA Multibody Library.

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CATIA Dymola

Tech Tips: Creating models with CATIA Dymola

In this blog we’ll be discussing the best tech tips for creating models with CATIA Dymola. CATIA Dymola is a…

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CATIA Dymola Licensing Options

CATIA Dymola Licensing Options

In this blog, we will explore the advantages and disadvantages of both the Cloud and Local-Install CATIA Dymola Licensing options to help you make an informed decision that best suits your needs.

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Tech Tip: Tutorial on Closed Chain Kinematics in DELMIA

Tech Tip: Tutorial on Closed Chain Kinematics in DELMIA

When working with closed chain kinematics in DELMIA, particularly for a Tip Dress in this video tutorial, it is essential to follow a step-by-step approach to make sure you have accurate motion control and functionality. During this video tutorial you will learn the following steps:

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From CATIA V5 to CATIA 3DEXPERIENCE Blog

Why Move from CATIA V5 to CATIA 3DEXPERIENCE?

Design on the go, work with team members around the world, engineer across systems and domains, and effortlessly keep all your data up to date when you switch from CATIA V5 to CATIA 3DEXPERIENCE.

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Getting started with 3DEXPERIENCE

Getting Started with 3DEXPERIENCE

In this tech tip learn about getting started with 3DEXPERIENCE Platform including adding roles, administration, and the essential apps and widgets that you will need to use.

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